Researcher I

HireRight | Bengaluru, Karnataka | IN

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the HireRight with the position of Researcher I - HireRight which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Researcher I - HireRight below matches your qualifications. Good Luck: D

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through…...

About HireRight: HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. Overview: The Call Team Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers are verifying information provided by Candidates and inputting the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work. This role covers entry level and more experienced Researchers, as well as Verifications conducted in English, as well as other languages (as required). Responsibilities: Responsibility: Below will be the primary responsibility of this role:
  • Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
  • Quickly and effectively researches and verifies facts provided by candidates of clients to ensure the screening process is completed in a timely manner
  • Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
  • Maintains regular contact and supports candidates to assist them throughout the screening process where necessary
  • Collaborates with other teams to keep clients informed of issues throughout the screening process
  • Reviews and maintains a good understanding of service level agreements and performs work in accordance with client requirements
  • Implements changes to processes as directed following changes to service level agreements
  • Maintains accurate and up to date records of actions taken in the background screening process
  • Produces reports for clients that are accurate and representative of the full facts and in line with the accepted standards
  • Maintains a standard of work that meets the department quality and productivity targets
  • Conducts phone calls in a manner that is professional and reflects the overall ‘helping people to get hired’ philosophy
  • Assists team members and works as part of the team to ensure customer expectations are met
  • Provide timely follow-up and follow through on all requests, reports, and escalations
  • Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes
  • Be open to cross training in other functions outside of immediate scope of responsibility
  • May assist with mentoring, training, and coaching of new team members within immediate team
  • More specifically, Researchers will be ensuring a First-class Customer and Candidate experience through verifying education and employment components of the screening package utilizing available resources such as telephone, email, internet, etc.
Qualifications: Education:
  • Bachelor’s degree/Graduate in any stream
Experience: Minimum Exp – Fresher/Preferable 1 – 3 years of Exp in Voice or Blended process (preferable BGV Exp) Knowledge & Skill:
  • Ability to communicate in written and verbal English with fluency and politely
  • Computer literate with specific experience of using Microsoft Office and email proficiently
  • Ability to review details quickly and methodically
  • Confident with telephone communications, including chasing for information whilst maintaining good client/candidate relations but robustly to be able to close tasks off
  • Previous customer service experience preferred
  • Hours will be 6:00 pm - 3:30 am IST
What do we offer: Please submit resume/CV in English.
All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.

Information :

  • Company : HireRight
  • Position : Researcher I
  • Location : Bengaluru, Karnataka
  • Country : IN

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Researcher I job info - HireRight Bengaluru, Karnataka above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Researcher I job info - HireRight Bengaluru, Karnataka in 01-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 01-05-2024

Recomendations Jobs