Tier 1 Technical Support Mumbai at Chronos Consulting

Job Description:

Latest job information from Chronos Consulting for the position of Tier 1 Technical Support Mumbai. If the Tier 1 Technical Support Mumbai vacancy in India matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Chronos Consulting for the position of Tier 1 Technical Support Mumbai below matches your qualifications.

Job Description

Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours.

As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and professionally, and will communicate in English with web professionals from around the world, via tickets, emails, and live-chat.

The Tier 1 agent is an entry-level position that can be a gateway role to any aspiring web technologist, with a passion for customer service.

Requirements
Troubleshooting and technical issue analysis skills
Ability to fluently communicate complex technical ideas in English
Ability to break down and guide through a technical process
Ability to work under pressure
Transparency, accountability, and the ability to work independently
Exceptional courtesy, patience and overall a “people’s person”
Experience with WordPress, HTML, CSS – an advantage
Web Servers and web infrastructure – an advantage

Job Info:

• Company: Chronos Consulting
• Position: Tier 1 Technical Support Mumbai
• Work Location: India
• Country: IN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Tier 1 Technical Support Mumbai at the office India above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.