Application Support Engineer

Accenture India | Hyderābād, Telangana | IN
Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC SystemsGood to have skills : NAMinimum 12 year(s) of experience is requiredEducational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and responsiveness to user needs. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance operational efficiency, all while adapting to the evolving demands of the business environment.

Roles & Responsibilities:

  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Expected to provide solutions to problems that apply across multiple teams.
  • Facilitate knowledge sharing sessions to enhance team capabilities.
  • Monitor system performance and proactively address potential issues.

Professional & Technical Skills:

  • Must

To Have Skills: Proficiency in EPIC Systems.

  • Experience with system integration and troubleshooting.
  • Strong analytical skills to assess and resolve complex issues.
  • Familiarity with database management and query optimization.
  • Ability to work collaboratively in a team-oriented environment.

Additional Information:

  • The candidate should have minimum 12 years of experience in EPIC Systems.
  • This position is based at our Hyderabad office.
  • A 15 years full time education is required.

Information :

  • Company : Accenture India
  • Position : Application Support Engineer
  • Location : Hyderābād, Telangana
  • Country : IN
Next Process

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Post Date : 2025-07-31 | Expired Date : 2025-08-30

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