Service Delivery Ops Associate Manager

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs candidates with Compensation & Benefits experience HR Domain certification

Bachelors degree (Any discipline) The application of current concepts, approaches, techniques & terms to achieve organization goals by examining the forces that shape the development of comp strategies, plans, & policies. It includes salary administration, incentive plans & stock based programs; understanding of the factors of motivation, performance evaluation, labor market dynamics & budgeting; laws and regulations & the way comp programs are designed for specific job families, units/functions & levels of organization.

12+ years of overall HR experiece 10 +years of Extensive and demonstrable experience Comp & Benefits/ER/GM/Performance management experience; experience preferably on a Cloud ERP. 9+ years of team handling Proven track record of leading HR Operations team. Process transition knowledge Good organizational, prioritization and multi-tasking skills in order to deliver to deadlines English language proficiency: Strong written & verbal communication skills

• grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly

Advanced leadership and coaching skills Problem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change) Strong MS Office and Excel skills Resilience and ability to work under pressure Client Interfacing skills (Email & Phone): Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Excellent interpersonal skills

• can build effective relationships with internal and external stakeholders at all levels

Strong customer orientation

• high level of responsiveness to urgent requests or troubleshooting.

Willing Excellent interpersonal skills

• can build effective relationships with internal and external stakeholders at all levels

Strong customer orientation

• high level of responsiveness to urgent requests or troubleshooting.

Willing to work in flexible shifts & in weekends Versant score should be 62 Passing the psychometric test a must Work from Office

• Mandatory

Multi-cultural awareness.

• In this role you are required to do analysis and solving of moderately complex problems
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shiftsAny Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our peoples physical, mental, and financial health.

We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Were proud to be consistently recognized as one of the Worlds Best Workplaces™.

Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Information :

• Company : Accenture
• Position : Service Delivery Ops Associate Manager
• Location : Mumbai, Mahārāshtra
• Country : IN