Walk in interview For Desktop support L2/L3-14th June Tcs Noida

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

We are delighted to invite you for a discussion to get to know more about you and your professional experience.

The interview will be in person.

Venue details

Date: 14th June 2025

Timing: 10:00 Am-2:00 PM

Location: Tata Consultancy Services, Assotech Business Cresterra, TCS Yamuna Tower, VI, Plot No.22, Noida-Greater Noida Expy, Sector 135, Uttar Pradesh 201301

Carry updated resume, any govt ID printout and one passport size photo.

Required Information Details

Key Skills/Knowledge:

• In Depth and proven experience of Client Operating systems like Windows 10/11 to MCP certification level
• In Depth and proven experience in handling Microsoft 365 apps-based environment
• Excellent knowledge of GPO related troubleshooting, along with GPO management
• Excellent knowledge of Browser Policies Management
• Good knowledge of MDM (Modern Device Management) via Hybrid model
• Good knowledge of MacOS
• Good knowledge of Privilege Access Management
• Excellent Client Level Networking/TCP
• Troubleshooting (DHCP, DNS, 802.11x), VPN
• Excellent knowledge of PC Hardware, especially Dell models of Latitude/OptiPlex/Precision range
• HP Network printers and managed print servers, HP JetAdmin
• L1 support for Audio/Video and meeting room equipment
• Excellent Communication skills

Experience required:

• ITIL Foundation certified, Ideally ITIL Incident/Problem Practitioner
• 6+ years of experience within a large complex IT department/organisation
• Ability to understand the Business from an user perspective. Remains visible to customers as the face of IT to listen to their concerns and share as needed
• Proactively takes responsibility, owns any issues arising and follows through to resolve them (get the required result)
• Has Made customer-oriented decisions and shares great stories of exceptional customer service
• Ensure that problems are logged, investigated, resolved and closed within agreed timescales. Complete data analysis to identify focus points for problem resolution based on customer impacts and documenting RCAs
• Proven focus and ability to Identify and drive through Service Improvements and Incident Reduction
• Proven focus on identifying and documenting User and Service Risks and Issues.
• Ability to co-ordinate incident resolution activity within and across IT teams, to ensure actions are completed within timescales
• Works collaboratively with a range of people to support the wider business agenda
• Always remains focused on the most critical / impactful task to hand using all resources efficiently and effectively

Information :

• Company : Tata Consultancy
• Position : Walk in interview For Desktop support L2/L3-14th June Tcs Noida
• Location : Gurgaon, Haryāna
• Country : IN