Customer Care Executive

We are looking for a Customer Care Executive to join our dynamic team in an International process. The ideal candidate must have excellent English communication skills, a graduate degree, and be comfortable working in rotational shifts.

Key Responsibilities:

• Handle inbound and outbound customer queries effectively.
• Provide exceptional customer support via phone, email, or chat.
• Resolve customer concerns and provide accurate information.
• Maintain professionalism while interacting with international clients.
• Ensure high levels of customer satisfaction through quality service.
• Follow company guidelines and adhere to processes.

Requirements:

• Graduation is mandatory.
• Fluency in English (verbal and written) is a must.
• Comfortable with rotational shifts, including night shifts.
• Prior experience in BPO/customer service is an advantage but not mandatory.
• Strong problem-solving skills and ability to handle pressure.
• Basic computer knowledge and typing skills.

Perks & Benefits:

• Cab facility for pick-up and drop.
• 5-day work week with 2 rotational week offs.
• Performance-based incentives.
• Career growth opportunities in a global work environment.

If you are passionate about customer service and ready to work in a dynamic international process, apply now!

Interested candidates can send their cv on 87084 71156

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Paid sick time
• Provident Fund

Schedule:

• Monday to Friday
• Night shift
• Rotational shift

Supplemental Pay:

• Shift allowance

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person

Speak with the employer+91 87084 71156

Information :

• Company : Aprailic
• Position : Customer Care Executive
• Location : Mohali, Punjab
• Country : IN