Customer Success Account Executive at MyOperator

Job Description:

Latest job information from MyOperator for the position of Customer Success Account Executive. If the Customer Success Account Executive vacancy in Uttar Pradesh matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at MyOperator for the position of Customer Success Account Executive below matches your qualifications.

About MyOperator 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

As a Customer Success Executive-Enterprise Accounts, you’ll own and grow relationships with our most strategic enterprise customers. This role is perfect for someone with 3–6 years of Marketing Agency/ SaaS or AI/automation industry experience, a deep understanding of enterprise communication needs, and a proven record of scaling accounts. You’ll drive account expansion, create measurable business value for customers, and help enterprises adopt MyOperator's cutting-edge Business AI Operator platform, leveraging its unified WhatsApp, Calls, and AI-powered chat & voice bots to redefine their customer communication strategies

Key Objectives-

• Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned enterprise accounts. Develop strategic account plans to maximize customer value and increase wallet share.
• Customer Satisfaction: Act as the primary point of contact for enterprise customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
• Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.

Qualifications:

• Bachelor’s degree in Business, Sales, Marketing, or related field (MBA is a plus).
• 3–6 years of experience in Enterprise Account Management, SaaS, or AI/communication solutions.
• Proven track record in meeting/exceeding revenue goals and scaling accounts.
• Strong business acumen and consultative selling skills.
• Excellent communication, negotiation, and stakeholder management.
• Technical fluency to discuss AI-powered products and telephony/automation solutions.
• Data-driven approach to performance measurement and optimization.

● Skills:

• Strong business acumen and consultative selling skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Technical fluency to discuss AI-powered products, GenAI Chatbots & Voicebots,
• WhatsApp Business API, and advanced telephony/automation solutions
• A data-driven approach to performance measurement and optimization.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Additional Information:

• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.
• Account Manager (Enterprise Business Group): Drive account growth and customer retention.
• Senior Account Manager: Lead larger accounts and mentor teammates.
• Account Director: Own strategy for key accounts, drive growth at scale, and manage a team.

Job Info:

• Company: MyOperator
• Position: Customer Success Account Executive
• Work Location: Uttar Pradesh
• Country: IN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Success Account Executive at the office Uttar Pradesh above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.