Support Manager –.NET Applications (18x5 Support) at LTIMindtree

Job Description:

Latest job information from LTIMindtree for the position of Support Manager –.NET Applications (18x5 Support). If the Support Manager –.NET Applications (18x5 Support) vacancy in New Delhi matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at LTIMindtree for the position of Support Manager –.NET Applications (18x5 Support) below matches your qualifications.

Job Title: Support Manager – .NET Applications (18x5 Support)

Location:

Offshore (preference in order of Bangalore/Hyderabad/Any)

Experience Required:

12–16 Years

Job Description

Hands on experience on

Offshore Service Delivery Manager

with a strong technical background in

.NET application support

and a good understanding of

ITSM processes (ServiceNow preferred) . This role will lead

L2 application support

within an 18x5 operations model, ensuring high service quality, SLA adherence, and client satisfaction. The ideal candidate will have a strong command of

ITIL practices , governance, and service improvement strategies.

Key Responsibilities Oversee end-to-end service delivery for .NET application support in an 18x5 environment. Ensure strict adherence to

SLAs, KPIs , and compliance standards while proactively identifying and mitigating operational risks. Implement and improve

ITIL-aligned processes

to enhance service efficiency and performance. Lead

continuous improvement initiatives , driving operational excellence and improved customer satisfaction. Manage

transition and knowledge transfer

activities for onboarding new applications or services. Drive

governance, reporting , and

risk management

across the support tower. Collaborate with technical teams to manage

incident and problem resolution , ensuring minimal business disruption. Maintain strong engagement with stakeholders and client teams to provide transparent communication and alignment with business goals.

Job Info:

• Company: LTIMindtree
• Position: Support Manager –.NET Applications (18x5 Support)
• Work Location: New Delhi
• Country: IN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Support Manager –.NET Applications (18x5 Support) at the office New Delhi above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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