Business Operations Administrator

Job Title: Business Operations Administrator

Department: Business Operations 

Summary 

The Business Operations Administrator will play a key role in supporting the day-to-day operational needs of the revenue business units. This entry-level role is responsible for maintaining data accuracy, managing frontline requests & cases, and assisting in reporting and documentation. The ideal candidate is detail-oriented, responsive, and eager to learn in a fast-paced, global environment.

Key Responsibilities

• Data Integrity
  • Ensure accuracy and consistency of data across CRM and operational systems.
  • Perform regular audits and validations to maintain clean and reliable datasets.
  • Update and maintain records in Salesforce and other internal tools based on business inputs.
• Case & Request Management
  • Act as the first point of contact for operational requests and case submissions from sales and cross-functional teams.
  • Own the end-to-end resolution of cases, ensuring timely and accurate responses.
  • Monitor case queues and escalate issues when needed to ensure service level agreements are met.
• Reporting & Documentation
  • Support the generation of recurring and ad hoc reports related to case volumes, data quality, and operational metrics.
  • Assist in documenting processes, SOPs, and training materials for internal use.
  • Collaborate with analysts and team leads to ensure reporting aligns with business needs.
• Support
  • Work closely with Deal Desk team to approve quotes
  • Work closely with Sales Operations, Deal Desk, CRM, and other business teams to ensure smooth execution of operational tasks.
  • Participate in team meetings and contribute to continuous improvement initiatives.
  • Provide administrative support for operational projects and system enhancements.

Requirements

• Bachelors degree in Business, Commerce, or a related field.
• 0-2 years experience in operations, administrative, or support role (internships/project experience welcome).
• Strong attention to detail and commitment to data accuracy.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with CRM systems (Salesforce preferred) and Microsoft Excel.
• Willingness to learn and take initiative

Information :

• Company : Varonis
• Position : Business Operations Administrator
• Location : India
• Country : IN