Destination Consultant - Global Mobility

Job Title: Destination Consultant - Relocation ServicesJob Overview:The Destination Consultant is the key point of contact for assignees and their families moving to a new city/country. The role involves providing on-the-ground support, orientation, home search, school search, and settling-in services to ensure a smooth transition. The consultant acts as a cultural guide, problem solver, and trusted advisor during the relocation process.

Key Responsibilities:Assignee Support: Act as the primary contact for assignees and their families upon arrival, ensuring a welcoming and seamless transition experience. Needs Assessment: Understand client/assignee requirements regarding housing, schooling, healthcare, transportation, and lifestyle preferences. Orientation & Area Familiarization: Conduct city orientation tours covering neighborhoods, amenities, safety, cultural insights, and lifestyle options.

Home Search Assistance: Arrange and accompany clients for property visits, liaise with landlords/brokers, and support lease negotiations. School Search: Provide information and guidance on schooling options (international, CBSE, IB, local), coordinate school visits, and assist with applications. Settling-in Support: Assist with utilities setup, bank accounts, registrations, mobile connections, healthcare facilities, and other essential services.

Problem Resolution: Handle queries, challenges, and emergencies during the relocation process with empathy and efficiency. Cultural & Practical Guidance: Share insights about local culture, norms, transportation, shopping, and daily living. Coordination: Work closely with the Relocation Manager, HR teams, landlords, service providers, and other stakeholders to ensure smooth delivery of services.

Documentation & Reporting: Maintain accurate records, prepare status updates, and ensure compliance with company processes. Qualifications & Skills:Bachelors degree preferred (Hospitality, Business Administration, Sociology, or related field). Prior experience in relocation services, hospitality, customer service, or real estate is highly desirable.

Prior real Estate experience is a plus. Strong knowledge of the city/region (neighborhoods, schools, healthcare, transport, lifestyle). Excellent communication and interpersonal skills.

Customer-centric, empathetic, and culturally sensitive. Strong problem-solving and multitasking abilities. Professional demeanor with the ability to work independently and under pressure.

Proficiency in MS Office and CRM tools; tech-savvy. Fluency in English (local language proficiency is an advantage). Key Attributes:Service-oriented mindset.

Flexibility and adaptability to client needs. High ethical standards and confidentiality. Patience and cultural sensitivity.

Information :

• Company : Kraft Mobility Private Limited
• Position : Destination Consultant - Global Mobility
• Location : Ahmedābād, Gujarāt
• Country : IN