DGM ISR Lead

Designation      ISR-Lead

Location          Pune Dighi

Reports to        Business Head

Team Direct Reportees 7-8

No. Of Peers    4-5

About the Team and Function Customer Success Group - Account Management

Purpose of your Role  Tata Communications (TCL) Prime Accounts business is scouting for Inside Sales Head to manage a team of Inside Sales Resources based out of Pune. From our

experience, the best ISRs take a consultative approach and are looked upon by our

customers as trusted advisors. This combined with the support received from our

Solutions consulting, Marketing, and Product team, make this an ideal opportunity

for professionals in the Enterprise Sales community to build on their existing track

record with an incredible success story.

You will be accountable for (Key Responsibilities)

A multi-faceted professional, a brilliant communicator and organiser, a natural

problem solver and relationship builder.

Proactive and hands-on, with strong business acumen and drive and determination to succeed.

You should be well versed with the Inside Sales Tools & protocols.

You Are (behaviours to display - DRIVE)         

·      This is an Inside Sales Lead role responsible for managing 6-7 ISR & growing existing

•         enterprise Accounts in India

Youll be expected to create inroads into accounts, identify their business needs

and articulate value proposition of products that solve for their needs (Leased

Line, MPLS, Cloud Infrastructure, Security, SDWAN, Global SIP etc)

• Work on Salesforce CRM, keep up to date documentation and pipeline hygiene,

participate in weekly forecast meetings with Sales Leadership.

• Work closely with Cross Functional Teams (Marketing, Solution Consulting, Business

Development, Renewal and Retention, Feasibility, Commercial, Delivery, etc)

• Actively participate on Renewal Opportunities and Collection resolution initiatives

• Own end-to-end sales cycle: advance sales opportunities from qualified leads to

closed revenue

• Plan, prioritize and manage personal sales activities and customer/prospect

contact towards achieving ACV targets - especially managing personal time and

•         productivity.

You have experience in (including any education background & Certifications)

•         Engineering graduate with a management degree with 15+ years of experience

•         Understanding of management dynamics; Technical knowledge; Understanding of finance & supply chain management; Knowledge of industry

•         Building a strong relationship with Key Stake holders in the organisations is a must for the role

•         • You prospect daily, generally have your sales funnel full, are rejection proof and not intimidated by decision-makers.

•         • Have prior experience with products like Leased Line, MPLS, Cloud Infrastructure,

•         Security, SDWAN, Global SIP etc

•         Managed a large team, Self-motivated and able to work under pressure.

•         • Prioritize your day and manage your time effectively.

•         • Comfortable working with different stakeholders and cross functional teams

•         • Can communicate effectively & put your thoughts across

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Information :

• Company : TATA Communications
• Position : DGM ISR Lead
• Location : Pune, Mahārāshtra
• Country : IN