Account & Territory Operations Analyst

Concentrix | Pune, Mahārāshtra | IN

Job Description SummaryThe Account and Territory Operations Analyst will be responsible for ensuring the seamless management of accounts and territories across our organization. This role will focus on analyzing data, maintaining accurate records, and supporting sales operations to drive efficiency and productivity. Operating primarily within Salesforce, the role includes fixing data discrepancies, auditing account data, managing hierarchy disputes, and maintaining proactive account data cleanliness.

Key Responsibilities:Territory ManagementCollaborate with regional sales operations and sales leaders to ensure that territory assignment is aligned with sales strategies and organizational goals

Manage the territory tool, Full Cast, to ensure accurate and effective territory mapping

Manage territory hold exceptions, resolve territory conflicts and discrepancies

Account Data OperationsEnsure account hierarchies, ownership, and assignments are accurately reflected in Salesforce or other CRM tools. Fix data discrepancies such as incorrect websites on accounts and conduct regular account audits. Handle account and hierarchy disputes from sales representatives.

Proactively monitor and maintain account data cleanliness to uphold data integrity. Systems & Data Access Needed:Salesforce: Read access except for write access to relevant fields.

Snowflake: Read access to relevant data sets. Tableau: Read access to relevant data

Coefficient: Read access to relevant data

Google Suite: Read, write, create access.Qualifications:Resourceful in finding solutions to operational challenges.Bachelors degree in Business, Data Analytics, or related field.2+ years of experience in an operations support or data-oriented role, ideally within a Sales Operations function.Proficiency in Google Suite / Office Suite, particularly Sheets / Excel and Slides / PowerPoint and Salesforce CRM; experience with Full Cast is a strong plus

Strong SFDC reporting skills. SQL experience is a strong plus.


Information :

  • Company : Concentrix
  • Position : Account & Territory Operations Analyst
  • Location : Pune, Mahārāshtra
  • Country : IN
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Post Date : 2025-07-17 | Expired Date : 2025-08-16

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