Customer Service Specialist

About the Company Tech Mahindra is an Indian multinational information technology services and consulting company. It was formed in 1986 as a joint venture between Mahindra & Mahindra and BT Group. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. About the Role This is a customer support role wherein the associate will be responsible to resolve the queries of the customer related to the products. Roles & Responsibilities Any Grad/UG+1 Year & Above International voice experience is mandatory on papers. Excellent communication skills is a must. 5 days working. Two way cab facility. Work from Office. Job Location: Hyderabad, Hi-tech City. Educational Qualifications Any Grad/UG with 1 Year & Above International voice experience(B2C) Required Skills Excellent communication skills. Preferred Skills • Reviewing account information and answers. • In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) • Experience resolving customer issues in billing, • Demonstrated communication skills. • The clarity in thought process (Able to articulate his/ her thought) • Ability to handle tough situations with customers. • Strong ability to multitask and take fast decisions independently. • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). • Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries. Pay range and compensation package 5 days a week Two way cab facility Work from Office Salary : Best as per company norms Equal Opportunity Statement Interested candidates may reach out to the below contact person to get your interview aligned. HR Rajeshwari: 9963915*** HR Mahamuda: 8374503***

Information :

• Company : Tech Mahindra
• Position : Customer Service Specialist
• Location : Hyderābād, Telangana
• Country : IN