Customer Support Associate in Bangalore

Scaler | Bengaluru | IN
Key Responsibilities
  • Respond to customer queries in a timely and accurate way, via email & chat
  • Identify customer needs and help customers use specific features
  • Share feature requests and effective workarounds with team members
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our product, sales, and marketing teams
About Company: Launched in 2019, Scaler is India’s leading tech education company that upskills working professionals and educates aspiring engineers. With an industry-vetted curriculum designed to solve real-world challenges, Scaler offers two flagship programs—Scaler Academy and Scaler DSML—focused on building impact-driven tech talent. Learners are mentored by experts and leaders from top organizations, including MAANG companies. On average, Scaler learners experience a 4.5x return on investment and a 126% increase in salary, reflecting the company’s strong emphasis on tangible career outcomes.

Information :

  • Company : Scaler
  • Position : Customer Support Associate in Bangalore
  • Location : Bengaluru
  • Country : IN
Next Process

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Post Date : 2025-05-30 | Expired Date : 2025-06-29

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