Deputy Director/Joint Director- IT

Position Title: Deputy Director/ Joint Director

Experience: 13-14 years

Location: New Delhi

KEY RESPONSIBILITIES

• Manage and troubleshoot hardware, network, and software issues.
• Perform network management and routine monitoring to ensure connectivity and performance.
• Provide technical support during events (setup, operation, troubleshooting).
• Configure and provide support for corporate email accounts (including client and mobile devices).
• Possess knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and demonstrate skills in vendor management and IT procurement processes.
• Maintain and manage IT asset inventory, including physical asset tagging and regular audits.
• Operate the IT helpdesk and provide user assistance for day-to-day IT queries and issues.
• Assist in ERP system implementation, user training, and troubleshooting.
• Ensure regular and reliable data backup and recovery processes are in place.
• Manage and maintain Microsoft Azure services and cloud infrastructure.
• Handle Active Directory user management, group policies, and access controls.
• Ensure compliance with IT policies and manage software licenses.
• Have working knowledge of website designing, hosting, and basic maintenance.

EDUCATIONAL QUALIFICATIONS

• M. Tech in Computer Science / Information Technology OR M.Sc. (IT) / MCA from a recognized university
• ERP System (SAP, Oracle) user or admin certification OR Microsoft Certified: Azure Administrator Associate

SOFT SKILLS REQUIRED

• Self-Motivated, high-energy levels
• Effective Communication
• Teamwork and Collaboration
• Time Management
• Adaptability and Flexibility
• Problem-Solving and Analytical Thinking
• Self-Motivation and Initiative
• Attention to Detail

FUNCTIONAL SKILLS

• Hardware & Software Troubleshooting
• Network Administration & Monitoring
• Event IT Setup & Support
• Corporate Email Configuration & Support
• Cloud Platform Management (AWS, Azure, GCP)
• Vendor Coordination & IT Procurement
• IT Asset Inventory Management
• IT Helpdesk Operations & User Support
• ERP System Assistance & User Training
• Data Backup & Recovery Management
• Microsoft Azure & Cloud Infrastructure Management
• Active Directory & Access Control Management
• IT Policy Compliance & Software Licensing
• Website Design, Hosting & Maintenance

Information :

• Company : ASSOCHAM (The Associated Chambers of Commerce and Industry of India)
• Position : Deputy Director/Joint Director- IT
• Location : Mumbai, Mahārāshtra
• Country : IN