Inbound Process

Arting Digital Private Limited | Chennai, Tamil Nadu | IN
Position : Inbound Process Experience : Fresher - 1yr Budget : 3 LPA ( fRESHER) / 4.5 LPA ( Experienced ) Notice Period : 30 Days Location : Karapakkam, Chennai Skills : Inbound Calls, CRM, Generate Leads, Banking, Credit Card (knowledge ) Job Role:
  • Answer inbound calls and assist customers with their Queries/Request/Complains. Raise Request & Complaints on behalf of the customer in the CRM tool. Generate leads and educate customers about new products & their benefits.
  • Maintain and adhere to compliance guidelines
  • Capture problem indicators, highlight and suggest self-improvement to the monthly Score card parameters including Quality, Efficiency and Accuracy.
  • Maintain adequate knowledge levels on products, processes and systems used
  • Ensure sales targets are met
Skills Required:
  • Excellent verbal communication skills
  • Ability to comprehend, capture as well as interpret basic customer information
  • Strong customer service focus
  • Knowledge of Banking / Credit cards preferred

Information :

  • Company : Arting Digital Private Limited
  • Position : Inbound Process
  • Location : Chennai, Tamil Nadu
  • Country : IN
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Post Date : 2025-05-07 | Expired Date : 2025-06-06

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