Sr Engineer - Customer Service Operations

Job Summary:

We are looking for a skilled and proactive Network Security Engineer (L2) to join our IT infrastructure team. The ideal candidate should have hands-on expertise in Palo Alto Firewalls,  and be a Cisco Routing and Switching expert, The role involves network configuration, troubleshooting, and supporting a secure and efficient network infrastructure.

Key Responsibilities:
  • Administer and troubleshoot Palo Alto firewalls, including security policies, NAT, VPNs, and threat prevention.

  • Implement and support enterprise network infrastructure with a strong focus on Cisco Routing and Switching (IOS, NX-OS)

  • Perform L2-level incident management and change implementations.

  • Monitor network performance, availability, and security using tools like SolarWinds, SNMP etc

  • Collaborate with L1 and L2 teams for escalations, root cause analysis, and project execution.

  • Document network topologies, configurations, and standard operating procedures.

  • Participate in 24x7 on-call rotation and planned maintenance activities as required

Required Skills and Experience:
  • 4-8 years of relevant experience in network and security domain

  • Hands-on experience with Palo Alto Firewalls (PAN-OS) - including rule configuration, logs analysis, and troubleshooting.

  • Strong expertise in Cisco Routing and Switching (BGP, OSPF, EIGRP, VLANs, STP, EtherChannel).

  • Familiarity with network security best practices, segmentation, and compliance requirements.

  • Ability to interpret packet captures using Wireshark or similar tools.

TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Information :

  • Company : Tata Communication
  • Position : Sr Engineer - Customer Service Operations
  • Location : Mumbai, Mahārāshtra
  • Country : IN

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 2025-07-31 | Expired Date : 2025-08-30