Sr. Consultant Quality at Infosys BPM

Job Description:

Latest job information from Infosys BPM for the position of Sr. Consultant Quality. If the Sr. Consultant Quality vacancy in Bengaluru matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Infosys BPM for the position of Sr. Consultant Quality below matches your qualifications.

Greetings from Infosys BPM Ltd., We are hiring a Sr. Consultant Quality for a Banking and Financial Services project at Bengaluru, please find the below job description for your reference and apply if interested. Job Role: Sr. Consultant Quality Work Location: Bengaluru (work from office) Education Qualification: Full-time graduation / Post graduation Experience required: At least 10 years of experience in Quality and Process Improvement in Banking/Financial Services Domain. Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma & LEAN with good awareness about RPA / Digital technologies. Key Responsibilities: - 1. Identify improvement opportunities in Client processes: a. Identify the opportunity areas in client processes resulting in Business value delivery b. Analyze the requirements by demonstrating strong Domain knowledge, understanding of client business scenario, understanding constraints in implementation solutions and technology in Digital space c. Identify opportunities to implement RPA/Tactical automation solutions d. Drive Top-down opportunity identification workshops and bottom-up ideation initiatives for creation of high impact pipeline of process improvement opportunities Process, operations, business data analysis to identify improvement opportunities. Validation of opportunities and conversion in to the projects. 2. Mentor projects: Mentor / Lead Process Improvement projects using methodologies like Six Signa Yellow Belt, Green Belt, Black Belt, Lean and Design thinking etc.) to implement process improvement through structured approach. Conduct toll gates review and guide project leaders for appropriate storyboard creation and update in the project management tool of PI projects. Govern the process of validation and sign off of the project closures in the project management portal. 3. Client Management: Participate in client interactions to present the process improvement case studies. Establish Governance with the client for project opportunity identification/ workshops, project validations and sign offs 4. Build process excellence culture: Design (Customize) and deploy Process Improvement framework for the engagement (s) by gathering requirements from stakeholders. Drive Certification program at the engagement level and participate in the training programs as trainers. Conduct in house training programs on Lean – Six Sigma methodology (YB and GB). Drive Certification program at the engagement level 5. Analyze structural feedback from the Stakeholders: Support process owner to drive improvement plan for CSAT at org. level, analyze, provide feedback and drive corrective and preventive actions. 6. Create Branding for Quality/Organization: Creating awareness by training and bringing visibility to quality initiatives in the engagement in order to drive Process Improvement culture. Creating process improvement case studies and socializing with teams on various success initiatives of engagement performance Educational Requirements and Skills Sr Consultant: Graduate with Min 10-15 year of experience in driving process Improvement projects / initiatives • Project Management skills • Certified Six Sigma Green Belt/ Trained Black Belt / Certified Black Belt / Certified Lean Practitioner • Good knowledge Minitab / MS Excel usage • Good knowledge of minimum one Industry Domain (BFSI, F&A, S&F, S&P, HRO, Digital etc.) Regards Infosys BPM Talent Acquisition Team

Job Info:

• Company: Infosys BPM
• Position: Sr. Consultant Quality
• Work Location: Bengaluru
• Country: IN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Sr. Consultant Quality at the office Bengaluru above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

Next Page »