Guest Relations Executive at Vianaar Homes

Job Description:

Latest job information from Vianaar Homes for the position of Guest Relations Executive. If the Guest Relations Executive vacancy in Delhi matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Vianaar Homes for the position of Guest Relations Executive below matches your qualifications.

Position: Guest Relations Executive (Operations & Business Development Focus)

Overview:

We are seeking a dynamic and proactive Guest Relations Executive who combines strong operational expertise with business development acumen. The ideal candidate will efficiently manage day-to-day operations while actively contributing to lead generation and revenue growth. This role is crucial in maintaining high service standards and ensuring guest satisfaction across our properties.

Key Responsibilities

Operations & Guest Experience

• Manage day-to-day operations efficiently to ensure seamless guest experiences.
• Address guest concerns effectively, both pre-booking and post-booking, ensuring timely resolution and satisfaction.
• Oversee inventory management for all properties, ensuring furnishings, amenities, and supplies are well-stocked.
• Maintain property upkeep standards, ensuring cleanliness, functionality, and overall aesthetic appeal.
• Implement and monitor upkeep schedules and regular property inspections.
• Supervise and coordinate housekeeping staff, ensuring quality and efficiency.
• Ensure consistent quality control across guest rooms and common areas.
• Coordinate repairs and maintenance as needed to ensure operational continuity.

Business Development & Revenue Initiatives

• Drive lead generation for new properties/apartments.
• Assist in property acquisitions by scouting nearby locations and generating local leads.
• Support revenue-enhancing activities, such as sending promotional emailers, building partnerships (e.g., hospitals, corporates), and developing new guest engagement initiatives.
• Collaborate with the team to identify new business opportunities and process improvements.

Vendor & Staff Coordination

• Manage and coordinate with suppliers and vendors to ensure timely procurement and cost efficiency.
• Assist in staff training, including hospitality practices such as meal or breakfast preparation support when needed.

Qualifications & Skills

• Bachelor's degree in Hospitality, Business Administration, or related field.
• 1-4 years of experience in hospitality operations, guest relations, or property management.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and basic property management systems.
• A proactive, service-oriented, and ownership-driven attitude.

Job Info:

• Company: Vianaar Homes
• Position: Guest Relations Executive
• Work Location: Delhi
• Country: IN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Guest Relations Executive at the office Delhi above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.