Walk-In Drive - Customer Support - International Voice process - 1 to 4 yrs exp at Infosys BPM

Job Description:

Latest job information from Infosys BPM for the position of Walk-In Drive - Customer Support - International Voice process - 1 to 4 yrs exp. If the Walk-In Drive - Customer Support - International Voice process - 1 to 4 yrs exp vacancy in Bangalore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Infosys BPM for the position of Walk-In Drive - Customer Support - International Voice process - 1 to 4 yrs exp below matches your qualifications.

Walk-In BPM Launch Your Career in Customer Support!

️Walk-In Dates: 8th October and 10th October 2025

Locations: Bengaluru (Interview), Job Locations: Bangalore

Time: 10:00 AM to 2:00 PM

Venue: Infosys BPM Hiring Center785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078,

Land Mark : Sindhoora Convention Center.

Mode: 100% Work from Office (WFO)

Who Were Hiring

We are looking for customer-focused individuals with 1 to 4 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve product or service-related queries and complaints in a timely and professional manner.
• Provide accurate information and troubleshoot customer concerns effectively.
• Ensure high levels of customer satisfaction and experience.
• Document all interactions in the system as per process guidelines.
• Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores.
• Collaborate with internal teams to resolve complex issues.

Required Qualifications & Skills:

• Must be a graduate in any discipline.
• 1-4 years of experience in international voice process/customer support preferred.
• Excellent verbal communication skills in English.
• Should be comfortable to work in night shifts/rotational shifts.
• Prior experience in BPO/Call Center environment.
• Familiarity with CRM tools and ticketing systems.
• Ability to handle pressure and multitask effectively.

Mandatory Documents to Carry

• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
• All original academic documents for verification:

10th & 12th Marksheets

Graduation (All Semesters, CMM, Provisional & Degree Certificate)

️ Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.

How to Attend the Walk-In

• Carry a copy of this email/invitation
• Register your application in advance

• Walk into the Infosys Bengaluru JP Nagar Campus on 8th October /10th October 2025 between 10:00 AM 2:00 PM

Why Infosys BPM?

• Work with a global brand
• Extensive training & upskilling programs
• Fast-track career growth in tech support or customer success
• Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!

Warm Regards,Talent Acquisition Team

Infosys BPM Ltd.

Human Resources INFY HR

Job Info:

• Company: Infosys BPM
• Position: Walk-In Drive - Customer Support - International Voice process - 1 to 4 yrs exp
• Work Location: Bangalore
• Country: IN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Walk-In Drive - Customer Support - International Voice process - 1 to 4 yrs exp at the office Bangalore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.