Front Office Manager at The Hosteller

Job Description:

Latest job information from The Hosteller for the position of Front Office Manager. If the Front Office Manager vacancy in India matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at The Hosteller for the position of Front Office Manager below matches your qualifications.

Job role: Front desk manager/executive/associate

Location: South India

Department: Hotel operations

Job experience: 1-3 years

Job brief

A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures.

Key responsibilities

1. Understanding of the hospitality/hotel industry with extensive work experience
2. Understanding of the company's vision, business expansion plans, operational standards, etc.
3. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view
4. Understanding hotel pre-launch phase, day to day operations, etc.
5. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc.
6. Supervising various functions and human resources (blue/white collar)
7. Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality
8. Handling & resolving escalations and grievances
9. Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship
10. Coordinating with other departments within the company to help resolve issues

Qualifications

1. Hospitality graduate/post-graduate or diploma in hospitality
2. Min. 1-3 years of experience in a hotel, hostel, guest house, etc.
3. Extensive operational knowledge of hotel operations
4. Outstanding communication, interpersonal & time-management skills
5. Flexible to relocate anywhere in southern India
6. High attention to detail

Job Info:

• Company: The Hosteller
• Position: Front Office Manager
• Work Location: India
• Country: IN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Front Office Manager at the office India above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.