Network Engineer L1
About Company:Team1 Consulting is a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth. Our expertise empowers organizations across industries to thrive in the digital era with customized, high-impact solutions that ensure success in an ever-evolving landscape.
Position: Network Engineer L1 at NOCNo of Position - 20Location- Thane, MaharashtraQualification- Postgraduate / Graduate / DiplomaMandatory CertificationValid CCNA / JNCIA / CCNP Routing and Switching / SecurityOEM valid intermediate-level SD-WAN certification
Experience- 3+ years in handling network operations
Responsibilitiesa) Monitor and report alerts from network devicesb) Work on raised and assigned tickets/alerts from the ITSM tool:Identify the fault
Assign severity
Follow troubleshooting procedures
Ensure timely closure of alerts/ticketsc) Handle fault management with service providers for network-related issues:Initiate trouble tickets
Follow up until resolution
Escalate if requiredd) Coordinate with L2 engineers for issue resolution and change managemente) Perform network-related changes on network devices as per role and accessibility defined in SOPf) Prepare and maintain network-related reports such as:Branch down call report
Bandwidth utilization reportg) Monitor and manage the Banks network infrastructure (devices, links, etc.)h) Provide escalation support for L1 (Zonal Engineers); escalate issues to L2/L3 engineers if not resolvedi) Receive calls from branches, raise tickets (if not already available in the system), and share the ticket numberj) Add new network devices into the network and ensure they are recorded in the asset management systemk) Follow up with engineers at Zonal Offices/Field teams to restore network uptime (links and devices)l) Follow up for RMA replacements
Information :
- Company : Team1 Consulting
- Position : Network Engineer L1
- Location : Nāgpur, Mahārāshtra
- Country : IN
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Post Date : 2025-09-23 | Expired Date : 2025-10-23