Service Desk Specialist at Live Connections

Job Description:

Latest job information from Live Connections for the position of Service Desk Specialist. If the Service Desk Specialist vacancy in Pune matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Live Connections for the position of Service Desk Specialist below matches your qualifications.

Service Desk L1 Support – Pune | Up to 5 LPA | Immediate Joiners Only

Experience: 1+–5 months (Service Desk)

Location: Pune (100% Work From Office)

Shifts: 24×7 Rotational (US/UK)

Notice Period: 0–15 Days Only

Education: 15 Years full-time Degree

⭐ Mandatory Skills

• ServiceNow Ticketing Tool
• Office 365 (O365)
• Active Directory (AD) – Password reset, account unlock
• Excellent communication skills
• Basic networking knowledge

Job Responsibilities

• Provide L1 technical support via calls/emails/tickets
• Troubleshoot AD, O365, Outlook, Teams, SharePoint & basic network issues
• Log and update tickets accurately
• Ensure SLA compliance & customer satisfaction
• Escalate issues as per process

Technical Requirements

• Knowledge of Azure AD, Exchange admin basics
• Windows OS troubleshooting (XP–10)
• VPN, TCP/IP, browsers, MS Office
• Mobile device troubleshooting (iOS/Android)

What We Need

• Strong analytical & problem-solving skills
• Customer-focused attitude
• Ability to work in 24×7 shifts (WFO)

To Apply: Share your resume at anandh@livecjobs.com

Job Info:

• Company: Live Connections
• Position: Service Desk Specialist
• Work Location: Pune
• Country: IN

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Service Desk Specialist at the office Pune above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.