Customer Service Executive

Job Title: Customer Support Executive Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad Landmark: Near Badarpur Metro Station Salary: ₹14,000 - ₹18,000 per month Working Days: 6 Days a Week (No Weekends Off) Job Description: We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively. Key Responsibilities: Respond promptly to customer inquiries via phone, chat, and email Resolve customer issues with empathy and professionalism Book services and update customer records accurately Follow up on pending queries and ensure timely resolution Coordinate with internal teams to ensure smooth service delivery Maintain a positive, customer-first attitude at all times Requirements: Good communication skills (Hindi & English) Basic computer knowledge and typing speed Ability to handle pressure and multitask Previous experience in customer service is a plus, but freshers can also apply Must be comfortable working weekends with a weekday off Benefits: Fixed salary between ₹14,000 - ₹18,000/month (based on experience) Growth opportunities in a fast-growing startup Comfortable work environment near metro connectivity Skills:- Customer Relationship Management (CRM), Customer Service, Customer Support, Customer Success, Customer Retention, Voice of the customer, Customer Acquisition, Operations and female

Information :

• Company : Bikefixup
• Position : Customer Service Executive
• Location : Delhi, National Capital Territory of Delhi
• Country : IN