Sales Support Executive

Role Overview

As a Hospital Discharge Sales & Coordination Executive, you will be the on-ground face of Aldun at partner hospitals. Your primary responsibility is to ensure timely and smooth discharge for insurance patients by coordinating with hospital staff, patients, families. Youll also play a key role in nurturing hospital relationships and ensuring high service standards that align with Alduns premium patient experience.

Key Responsibilities

• Act as the main point of contact for insurance patient discharge at the hospital.
• Proactively manage and reduce patient wait times during discharge.
• Build and maintain strong relationships with hospital administration and key personnel.
• Provide daily updates to Aldun management on operations, escalations, and patient flow.
• Identify and act on upsell/cross-sell opportunities or value-add services where applicable.
• Ensure all discharge-related documents are accurate, complete, and processed efficiently.
• Represent Alduns brand in a professional, caring, and service-oriented manner.

Requirements

• 1-3 years of experience in hospital coordination, insurance processing, or patient care services (preferred).
• Strong communication and interpersonal skills.
• Ability to multitask in a high-pressure hospital environment.
• Customer-first attitude with a problem-solving mindset.
• Familiarity with healthcare workflows, insurance documentation, or TPA coordination is a plus.

What We Offer

• Competitive salary and performance-linked incentives.
• On-the-job training and support to grow your healthcare operations knowledge.
• A fast-growing, mission-driven company environment.
• Opportunity to directly impact patient well-being and hospital efficiency.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Language:

• English (Required)
• Kannada (Required)

Work Location: In person

Information :

• Company : ZealCross Private Limited
• Position : Sales Support Executive
• Location : Bengaluru, Karnataka
• Country : IN